Commerce Loop

Section 1: Identifying Core Pain Points

1. What is the single most time-consuming task in your e-commerce business?

Customer service inquiries

Creating product content (descriptions, images, etc.)

Marketing and social media

Managing inventory and fulfillment

Analyzing sales data and reports

Other

2. On a scale of 1-5, how would you rate the efficiency of your customer service process?

1

Very Inefficient

2

3

4

5

Very Efficient

3. What is the biggest operational bottleneck that prevents your business from growing faster?

Section 2: Understanding AI Tool Awareness & Usage

4. How familiar are you with the term "AI agents" or "AI assistants" for business?

Not familiar at all

Heard the term, but don't know much

Somewhat familiar, I know what they are

Very familiar, I use them regularly

5. Do you currently use any AI-powered tools or software in your business?

Yes

No

I'm not sure

6. (If "Yes" to Q5) Which of the following tasks do you use AI for?

Automating customer support (chatbots)

Generating product descriptions or ad copy

Personalized product recommendations

Analyzing sales data and forecasting

SEO optimization

Other

7. What is the main reason you have not adopted more AI tools?

Not sure which tools are right for my business

Too expensive

Concerned about data privacy and security

Steep learning curve or difficult to implement

Don't see a clear need

Other

Section 3: Willingness & Contact Info

8. If a new AI tool could save you at least 5 hours per week on your most time-consuming task, how likely would you be to try it?

1

Impossible

2

Unlikely

3

Neutral

4

Likely

5

Certain

9. What is the most important factor when you consider a new technology solution for your business?

10. Would you be open to a brief follow-up conversation about your survey responses to help with our research?

Yes

No

Contact Information (Optional)

If you answered "Yes" to question 10, please provide your contact details. This information will only be used for our research.

Name

Email

Phone

Complete the survey, get your bonus

Section 1: Identifying Core Pain Points

Section 2: Understanding AI Tool Awareness & Usage

Section 3: Willingness & Contact Info

Contact Information (Optional)

Thank you for your time!